RAGNA
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RAGNA
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AI agents for the back officeFor mid-sized companies

Too much email?Too few people?AI agents help.

RAGNA gives your back office AI agents. They sort inquiries, keep each customer’s history and draft replies. Your team checks and sends. On your own servers.

Book a demo →How it works ↓

30 minutes, no obligation.

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What changes

The routine goes to AI agents.The decision stays with your team.

  1. Sort.

    Emails and web forms land in one queue, sorted into the categories you define.

  2. Remember.

    Every inquiry is matched to the customer and added to their history.

  3. Draft.

    AI agents write the reply, using what they know about your products and processes.

  4. You decide.

    Your team checks every draft. Nothing is sent without approval.

  • Runs on your own servers
  • Works with Gmail and Outlook
  • Open source, checkable by your IT
  • Made in Germany

Case · Service company, Mittelstand

Three channels.One customer file.

A real case from a German service company. Form, email and phone used to live in three places. Now AI agents keep one history per customer. Details are illustrative.

CUSTOMER HISTORY · YOUR CRM

Example GmbH

Service contract · Device in hall 2

  1. Mon 09:12
    WEB FORMError E4 on the device in hall 2. Please call back.
  2. Tue 07:40
    EMAILPhoto attached. It happened again this morning.
  3. Tue 07:41
    AI AGENTSame customer. The serial number is missing.
  4. Wed 10:05
    REPLY SENTSerial no. requested, approved by a colleague.
  5. Thu 14:20
    PHONE CALLWhoever answers sees everything above.

ONE INBOXForm and email in one place

SAME CUSTOMERMatched to the existing record

GAP FOUNDAI agents see what’s missing

YOUR APPROVALNothing goes out without it

ANYONE CAN HELPFull history on every call

How it runs: RAGNA reads your Gmail or Outlook inbox. AI agents work through a shared queue on a schedule. We connect your CRM.

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Control and data

You stay in control.Your IT can check it.

  1. 01

    Your servers, your data

    Your own server or a German cloud. No telemetry, no tracking.

  2. 02

    Your approvals

    AI agents draft, you approve. Nothing is sent or published without your consent.

  3. 03

    Your choice of model

    Anthropic, OpenAI, Mistral or a local model on your own hardware.

  4. 04

    Open source

    Your IT team can read every line of code. No black box.

Book a demo →
AI should take work off mid-sized businesses, not create new dependencies. That's why RAGNA runs on your servers, and every line of code is open.
SvenDeveloper of RAGNA

FAQ

Questions from management.

Do AI agents act on their own?

They read, sort and draft on their own. Emails and posts go out only after a person approves them.

Where does our data stay?

On your own server or in a German cloud. With a local model, your prompts stay in your network too.

What does our IT need?

A server or a German cloud. RAGNA is open source, so your IT can check every line.

How do we start?

With one task from your back office. In 30 minutes we show RAGNA on your example.

What does it cost?

That depends on your setup. You get a price after the first call.

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Get started

Your first AI agent.For your back office.

30 minutes, no obligation. We show RAGNA on an example from your back office.

Book a demo